Privacy Policy
PERSONAL INFORMATION
Throughout this Privacy Policy, “personal information” means information that can be used to directly or indirectly identify you, your household, or device. The term “personal information” does not include (a) publicly available information, including from government records; (b) anonymous, deidentified, or aggregated consumer information; and (c) any other information excluded from the any applicable state or federal law, including but not limited to the CCPA.
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INFORMATION WE COLLECT
We typically collect personal information when you purchase our products or Services, use or register with our Website and/or App, enter into a sales promotion or a campaign, or otherwise interact with us online. When you access the Website or App, use our Services, or otherwise provide any personal information to us, we may collect, use, and store that personal information, including but not limited to your name, mailing, shipping and billing address, phone number, email address, contact preferences, and credit card information, as well as your interactions, browsing and search history. We may also collect information that you provide to us about other people, for example, by purchasing gifts or products for family or friends, we may collect their name, mailing address, email address, and phone number. We may also collect your Internet Protocol ("IP") address (which is the number automatically assigned to your computer whenever you access the Internet), browser type and language, Internet service provider (“ISP”), referring and exit pages, operating system, date and time stamp, and other data. The IP address does not identify your name, email address, or other personal information, other than the IP of your device.
We also collect non-personal information, i.e., information that is not associated with a specific individual, from you when you visit the Websites, App, and/or use our Services.
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USE OF PERSONAL INFORMATION WE COLLECT
The personal information we collect allows us and our marketing provider(s) to keep you posted on LNA’s latest product announcements, updates, upcoming events, and LNA news, and helps us to improve our products, Services, content, and advertising. We use the personal information that you provide us to process your order, verify, bill, and collect payment for products that you order. We may use your contact information from any order to send LNA products, catalogs, emails, and other information about LNA, its affiliates, and/or its partners. If you register for LNA’s newsletter or mailing list and provide your email address to us, we will send you emails or other communications that may inform you of new products, special sales, promotional offers from LNA, our affiliates, partners, LNA news, and any other events or issues that we think you may enjoy or find interesting. We may use your IP address to help diagnose problems with our server, to administer our Website, understand and analyze trends, learn about user behavior on the site, and to gather demographic information about our user base as a whole. Any of the information we collect from you may be used in a variety of ways, including but not limited to the following: to personalize your Website experience, to improve customer service, to process transactions, to administer a contest, promotion, survey or other site feature, and to send periodic emails.
We may also use personal information for internal purposes such as auditing, data analysis, processing payments and orders, and research to improve our products, Services, and customer communications. If you enter into a sweepstake, contest, or similar promotion, or access linked social media accounts, we may collect and use the information you provide to administer those programs. In addition, information that you give us may be combined with other personal information (e.g., order history, demographic data, etc.) from third-party sources to improve our products, Services, and programs. For example, we may receive updated delivery and address information from third-party sources, which we use to correct our records and insure delivery of LNA products and materials to you.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company, other than for the purpose of delivering the purchased product or Service requested and as otherwise noted in this Privacy Policy or the Terms of Use.
You may opt-out of receiving future mailings by following the steps described in the section below entitled "Removing, Correcting or Changing Your Information".
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COOKIE POLICY
We may also collect personal and non-personal information through the use of “cookies” and other technologies such as pixel tags and web beacons. A cookie is a file that is added to your computer so that the Website can function smoothly, for example, to retain the contents in your shopping cart. Cookies help us to better understand our customer’s use of the Website and preferences, tell us which parts of our Website our customers have visited and the frequency and length of such visits, help us improve the appearance and functionality of the Website, and measure and facilitate our understanding of the effectiveness of advertisements and web searches. When non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy. Cookies may remain on your computer after you log off the Website. If you wish to disable cookies, or be notified before they are placed, you may do this by modifying your Web browser settings, however, if you do so, you may not be able to access or use certain features of the Website.
This information may include your Internet Protocol ("IP") address (which is the number automatically assigned to your computer whenever you access the Internet), browser type and language, Internet service provider (“ISP”), referring and exit pages, operating system, date and time stamp, and other data. The IP address does not identify your name, email address, or other personal information. We may also collect information, such as your occupation, language, zip code, area code, unique device identifier, location, and the time zone where our products are used so that we can better understand customer behavior and improve our products and advertising. We also may collect information about how you use our Website and Services from our other products. For example, some e-mail communications you may receive from LNA Website, Apps, and/or Services may include a clickable URL, which will automatically direct you to the Website and collect non-personal information in the process.
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SHARING PERSONAL INFORMATION WITH THIRD PARTIES
We may disclose your personal information to trusted third parties for business purposes and as otherwise described in this Privacy Policy. When we disclose personal information for a business purpose with Service Providers as described below, we usually enter into agreements with those third parties that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract. We share your personal information with the following categories of third parties:
Service Providers: LNA shares personal information with companies and individuals who provide certain services for LNA, such as information and payment processing, extending credit, fulfilling customer orders, delivering products, managing, analyzing, and enhancing customer data, marketing consultation, research, assistance, and/or sponsorship, providing customer service, website maintenance and operation, assessing your interest in our products and Services, and conducting customer research or satisfaction surveys, etc. These companies have access to personal information, including financial information, needed to perform their services or functions, are obligated to protect your information, and may be located wherever LNA elects.
Partners: LNA may share your email and contact information with third parties who co-sponsor events with LNA, and/or who collaborate with LNA in various activities, including marketing, promotional, and other activities. Occasionally, LNA may send information from our affiliates or partners to our customers that we think they may find interesting, in addition to communications directly from LNA.
Lawful Requests: LNA may release your personal information: if it receives a lawful request through legal or administrative process, litigation, and/or from public or governmental authorities in or outside of your country of residence; to enforce or apply our Terms and other agreements; or to protect the rights, property, or safety of LNA, our customers, our employees, and/or others. LNA may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
Business Transfers: In the future, LNA may sell or buy companies, subsidiaries, business units, etc., and transfer or receive customer personal information as a result. Such personal information remains subject to the provisions made in any pre-existing privacy policy, unless modified or the customer consents otherwise. In the unlikely event that LNA or substantially all of its assets are acquired, customer personal and non-personal information will be one of the transferred assets and will be subject to the terms of this Privacy Policy as it may be amended in the future.
Your Consent: LNA may disclose and use your personal information any time that you consent to such disclosure or use.