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Return Policy

Note: Applies ONLY to products purchased directly from Av0s.com

If you have purchased a product directly from Av0s.com, you may return it to us for a complete refund of the purchase price (not including shipping fees) as long as the product is in factory fresh condition and returned within 30 days of purchase. Sorry, we do NOT take back worn or used product.

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In order to issue a refund, the item(s) must be in factory fresh condition* (not worn or used) and returned in the original product packaging. Repackaging fees will apply if the original product packaging is damaged. If the product is not returned in factory fresh condition, no refund will be given and the product will be returned.

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*Factory Fresh - For an item to be considered factory fresh, it must never have been worn or used in a way that would contaminate it with chalk/dirt/etc. The item must show absolutely zero signs of wear and tear. The item must be returned in the same condition received by Av0s, including the original product packaging.

Warranty Policy

All warranty items are required to be evaluated from the Av0s company. Decisions will be made at the sole discretion of the Av0s Warranty Department. If an item is covered under our warranty policy, upon warranty inspection, Av0s Company will first seek  to replace the product with the same or like product given availability.

 

NOT COVERED UNDER WARRANTY:

  • Normal wear and tear

  • Improper use

  • Improper fit

  • Improper care and poor maintenance

  • Modification or alterations of the product

  • Damages due to storage or transportation

  • Abrasions and rips/tears of material

  • Fabric wearing thin

  • Stains on material


As much as you love your Av0s product, please understand that no matter how well you care for your Av0s product, materials will begin to experience natural break down and will start to show wear.

If you have a Av0s product that you think should be considered for warranty, please send it back to us, with your dated receipt. 

Please note: All Products returned for warranty evaluation must be clean and dry.

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